Innovation of processes in the small and medium industry in the manufacturing sector of the city of Latacunga

Abstract

This communication presents generalities of research aimed at determining process innovation in micro, small and medium industries in the manufacturing sector of the city of Latacunga, in order to provide technical support through training, generative, qualification, integrating projects , as well as pre-professional practices. Through an Oslo Manual Model, an information survey was applied that helped to measure process innovation in terms of: Research to develop new processes, realization of reengineering activities, personnel training to improve processes, incorporation of tools , machines and / or equipment, incorporation of software, acquisition of goods linked to the improvement of processes, contracting of technical assistance or scientific services, incorporation of new technologies such as the use of patents, trademarks, designs; application of marketing methods for products and innovation of new or significantly improved processes.