Towards the development of UNESCO’S digital skills during confinement in a humancomputer interaction course.
Main Article Content
Keywords
Digital skills, Covid-19, Hci, User testing, Usability
Abstract
As a consequence of the confinement caused by COVID-19, Higher Education Institutions have adapted their academic processes to the particularities of the so-called remote presence, having as a challenge in the different courses, the development of practical skills in students and digital skills in teachers. In this order of ideas, UNESCO, starting from the vision of the agenda for sustainable development, has proposed a framework of ICT competencies for teachers, which comprises a set of 18 competencies structured in 3 levels and 6 aspects. This article proposes as a contribution, the development of digital competences of UNESCO, within one of the practical topics of the elective course of Human-Computer Interaction of the Systems Engineering Program of the University of Cartagena. Specifically, the topic “user testing” was adapted from the course, which is traditionally developed in a practical way in a usability laboratory. In this manner, using teleconferencing, remote monitoring and survey management tools, the students and the course teacher set up the basic infrastructure of a virtual usability laboratory, in which the students could develop the practices of the topic in question.
References
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Barnum, C., Bevan, N., Cockton, G., Nielsen, J., Spool, J., & Wixon, D. (2003). The “Magic Number 5”: Is It Enough for Web Testing? CHI 2003 - Conference on Human Factors in Computing Systems, 698–699.
Chanchí, G. E., & Hernández-Londoño, C. E. (2020). Estrategia basada en TIC para la organización de ferias virtuales de divulgación académica durante la pandemia de COVID-19. Revista ESPACIOS, 41(42), 66–80.
Chanchí, G. E., Ospina, M. A., & Ospino, M. E. (2020). Análisis de sentimientos de la percepción de los estudiantes de Ingeniería de Sistemas de la Universidad de Cartagena (Colombia) sobre las actividades académicas desarrolladas durante el confinamiento debido al COVID-19. Revista Espacios, 41(42), 247– 259. https://doi.org/10.48082/espaciosa20v41n42p21
Chanchi, G. E., Ospina, M. A., & Pérez, J. L. (2020). Sistema IoT para la monitorización de la variabilidad del ritmo cardiaco en pruebas de usabilidad IoT system to monitoring heart rate variability in usability tests. Revista Espacios, 41(25), 2020. https://www.revistaespacios.com
Chanchí, G. E., Sánchez, M., & Campo, W. Y. (2018). Sistema software para el análisis del estrés mental en test de usuarios. Campus Virtuales, 7(2), 105–114. www. revistacampusvirtuales.es
Chanchí G, G. E., Muñoz S, L. F., & Campo M, W. Y. (2018). Proposal of a tool for the stimation of satisfaction in usability test under the approach of thinking aloud. Communications in Computer and Information Science, 944, 211–222. https:// doi.org/10.1007/978-3-030-03763-5_18
Chang, T. Y., Hong, G., Paganelli, C., Phantumvanit, P., Chang, W. J., Shieh, Y. S., & Hsu, M. L. (2021). Innovation of dental education during COVID-19 pandemic. Journal of Dental Sciences, 16(1), 15–20. https://doi.org/10.1016/j.jds.2020.07.011
Cho, M. J., & Hong, J. P. (2021). The emergence of virtual education during the COVID-19 pandemic: The past, present, and future of the plastic surgery education. Journal of Plastic, Reconstructive and Aesthetic Surgery. https://doi.org/10.1016/j. bjps.2020.12.099
Cifuentes, J. (2020). Docencia online y Covid-19 : la necesidad de reinventarse. Revista de Estilos de Aprendizaje, 13, 115–127. http:// revistaestilosdeaprendizaje.com/article/ view/2149/3248
Constantino, H., & Neumeyer, A. (2020). Un marco conceptual para analizar el impacto económico de COVID-19 y sus implicaciones políticas. In PNUD America Latina y el Caribe (Issue 1). https://www. latinamerica.undp.org/content/rblac/es/ home/library/crisis_prevention_and_ recovery/a-conceptual-framework-foranalyzing-the-economic-impact-of-covi. html
Cotino, L. (2021). La enseñanza digital en serio y el derecho a la educación en tiempos del coronavirus. Revista de Educación y Derecho, 21. https://doi.org/10.1344/ reyd2020.21.31283
D´adamo, M. H., Baum, A., Luna, D., & Argibay, P. (2011). Interacción ser humanocomputadora: usabilidad y universalidad en la era de la información. Revista Del Hospital Italiano, 31(4), 123–130. https://www.hospitalitaliano.org.ar/ multimedia/archivos/noticias_attachs/47/ documentos/11426_123-130_HI4-13 DAdamo.pdf
de Lera, E., & Garreta-Domingo, M. (2008). 10 heurísticos emocionales - pautas para evaluar la dimensión afectiva de los usuarios de forma fácil y económica. Revista Faz, 68–81. http://www.revistafaz. org/articulos_2/06_diezheuristicos_ delera_garreta.pdf
Delgado, D. M., Girón, D. F., Chanchí, G. E., & Márceles, K. (2018). Propuesta de una herramienta para la estimación de la satisfacción en pruebas de usuario, a partir del análisis de expresión facial. Revista Colombiana de Computación, 19(2), 6–15. https://doi.org/10.29375/25392115.3438
Delgado, D. M., Girón Timaná, D. F., Chanchí, G. E., & Márceles, K. (2019). Estimación del atributo satisfacción en test de usuarios a partir del análisis de la expresión facial. Revista Ingenierías Universidad de Medellín, 19(36), 13–28. https://doi. org/10.22395/rium.v19n36a1
Dzulfiqar, M. D., Khairani, D., & Wardhani, L. K. (2019, March 25). The Development of University Website using User Centered Design Method with ISO 9126 Standard. 2018 6th International Conference on Cyber and IT Service Management, CITSM 2018. https://doi.org/10.1109/ CITSM.2018.8674325
Enriquez, J. G., & Casas, S. (2013). Usabilidad en aplicaciones móviles. Informe Científico Técnico UNPA, 5(2), 25–47. https://dialnet. unirioja.es/servlet/articulo?codigo=512352 4&info=resumen&idioma=SPA
Expósito, C. D., & Marsollier, R. G. (2020). Virtualidad y educación en tiempos de COVID-19. Un estudio empírico en Argentina. Educación y Humanismo, 22(39), 1–22. https://doi.org/10.17081/ eduhum.22.39.4214
Ferreira, J. M., Acuña, S. T., Dieste, O., Vegas, S., Santos, A., Rodríguez, F., & Juristo, N. (2020). Impact of usability mechanisms: An experiment on efficiency, effectiveness and user satisfaction. Information and Software Technology, 117, 106195. https://doi. org/10.1016/j.infsof.2019.106195
Finstad, K. (2010). The usability metric for user experience. Interacting with Computers, 22(5), 323–327. https://doi.org/10.1016/j. intcom.2010.04.004
García, F. J., Corell, A., Abella, V., & Grande, M. (2020). Online assessment in higher education in the time of COVID-19. Education in the Knowledge Society, 21, 1–26. https://doi.org/10.14201/eks.23013
González, J.-L., Montero, F., & Gutiérrez, F.- L. (2012). Evolución del concepto de usabilidad como indicador de la calidad del software. El Profesional de La Información, 21(5), 529–536. https://doi.org/10.3145/ epi.2012.sep.13
Jabbar, A., Gauci, C. G., & Anstead, C. A. (2021). Parasitology Education Before and After the COVID-19 Pandemic. In Trends in Parasitology (Vol. 37, Issue 1, pp. 3–6). Elsevier Ltd. https://doi.org/10.1016/j. pt.2020.10.009
Jordan, K., David, R., Phillips, T., & Pellini, A. (2021). Education during the Covid-19 crisis: Opportunities and constraints of using EdTech in low-income countries. Revista Eduación a Distancia, 21(65), 1–15.
Kem-Mekah, O. (2020). Enseñanza en línea durante la crisis del COVID-19 en la educación universitaria camerunesa: logros y desafíos. Revista Ehquidad, 14, 57–74. https://revistas.proeditio.com/ ehquidad/article/view/3793
Ling, Y., & Chen, Y. (2011). Enhance the usability of cartographic visualization system by user-centered interface design. Proceedings - 4th International Congress on Image and Signal Processing, CISP 2011, 4, 2061–2065. https://doi. org/10.1109/CISP.2011.6100572
Macaulay, C., Sloan, D., Jiang, X., Forbes, P., Loynton, S., Swedlow, J. R., & Gregor, P. (2009). Usability and user-centered design in scientific software development. IEEE Software, 26(1), 96–102. https://doi. org/10.1109/MS.2009.27
Martínez, J., & Garcés, J. (2020). Competencias digitales docentes y el reto de la educación virtual derivado de la COVID-19. Revista Educación y Humanismo, 22(39), 1–16.
Martins, V. F., De Paiva Guimaraes, M., & Correa, A. G. (2013). Usability test for Augmented Reality applications. Proceedings of the 2013 39th Latin American Computing Conference, CLEI 2013. https://doi. org/10.1109/CLEI.2013.6670668
Murillo, F. J., & Duk, C. (2020). El Covid-19 y las Brechas Educativas. Revista Latinoamericana de Educación Inclusiva, 14(1), 11–13. https://doi.org/10.4067/ s0718-73782020000100011
Nielsen, J. (2000). Why You Only Need to Test with 5 Users. Nielsen Norman Group. https://www.nngroup.com/articles/whyyou-only-need-to-test-with-5-users/
Retnani, W. E. Y., Prasetyo, B., Prayogi, Y. P., Nizar, M. A., & Abdul, R. M. (2018). Usability testing to evaluate the library’s academic web site. Proceedings of the 2017 4th International Conference on Computer Applications and Information Processing Technology, CAIPT 2017, 2018-January, 1–4. https://doi.org/10.1109/ CAIPT.2017.8320714
Santos, C., Novais, T., Ferreira, M., Albuquerque, C., De Farias, I. H., & Furtado, A. P. C. (2016). Metrics focused on usability ISO 9126 based. Iberian Conference on Information Systems and Technologies, CISTI, 2016-July. https://doi.org/10.1109/ CISTI.2016.7521437
UNESCO. (2019). Marco de competencias de los docentes en materia de TIC UNESCO. https://unesdoc.unesco.org/ark:/48223/ pf0000371024
Velásquez, S. M., & Ruidiaz, K. S. (2020). La educación en tiempo de pandemia COVID 19: ¿realidad o ficción? Revista Cuidarte, 12(1). https://doi.org/10.15649/ cuidarte.1336
Weichbroth, P. (2020). Usability of mobile applications: A systematic literature study. IEEE Access, 8, 55563–55577. https://doi. org/10.1109/ACCESS.2020.2981892
Yaohua, Y., & Zhengjie, L. (2006). Research on a user-centered design method for interactive online teaching system. International Conference on Communication Technology Proceedings, ICCT. https://doi.org/10.1109/ ICCT.2006.341739
Zeman, J., Tanuska, P., & Kebisek, M. (2009). The utilization of metrics usability to evaluate the software quality. ICCTD 2009 - 2009 International Conference on Computer Technology and Development, 1, 243–246. https://doi.org/10.1109/ICCTD.2009.58
Albornoz, D. A., Moncayo, S. A., RuanoHoyos, S., Chanchí-Golondrino, G. E., & Márceles-Villalba, K. (2019). Sistema software para la ejecución de pruebas de usabilidad bajo el enfoque de mouse tracking. TecnoLógicas, 22, 19–31. https:// doi.org/10.22430/22565337.1511
Alemán, I., Vera, E., & Patiño-Torres, M. J. (2020). COVID-19 and medical education: Challenges and opportunities in Venezuela. Educacion Medica, 21(4), 272–276. https:// doi.org/10.1016/j.edumed.2020.06.005
Almetwazi, M., Alzoman, N., Al-Massarani, S., & Alshamsan, A. (2020). COVID-19 impact on pharmacy education in Saudi Arabia: Challenges and opportunities. Saudi Pharmaceutical Journal, 28(11), 1431–1434. https://doi.org/10.1016/j. jsps.2020.09.008
Álvarez, H., Arias, H., Bergamaschi, A., López, Á., Noli, A., Ortiz, M., Pérez, M., RiebleAubourg, S., Rivera, M., Scannone, R., Vásquez, M., & Viteri, A. (2020). La educación en tiempos de coronavirus. https://publications.iadb.org/publications/ spanish/document/La-educacion-entiempos-del-coronavirus-Los-sistemaseducativos-de-America-Latina-y-el-Caribeante-COVID-19.pdf
Arroqui, M., Mangudo, P., Pelliza, L., Murgolo, S., Ottonello, A., Ferragut, S., Rodriguez Alvarez, J., MacHado, C., & Teyseyre, A. (2016). Combination of Agile Development and User Centered Design to Improve the Usability of a Beef-Cattle Farm Simulator. IEEE Latin America Transactions, 14(7), 3385–3392. https://doi.org/10.1109/ TLA.2016.7587646
Barnum, C., Bevan, N., Cockton, G., Nielsen, J., Spool, J., & Wixon, D. (2003). The “Magic Number 5”: Is It Enough for Web Testing? CHI 2003 - Conference on Human Factors in Computing Systems, 698–699.
Chanchí, G. E., & Hernández-Londoño, C. E. (2020). Estrategia basada en TIC para la organización de ferias virtuales de divulgación académica durante la pandemia de COVID-19. Revista ESPACIOS, 41(42), 66–80.
Chanchí, G. E., Ospina, M. A., & Ospino, M. E. (2020). Análisis de sentimientos de la percepción de los estudiantes de Ingeniería de Sistemas de la Universidad de Cartagena (Colombia) sobre las actividades académicas desarrolladas durante el confinamiento debido al COVID-19. Revista Espacios, 41(42), 247– 259. https://doi.org/10.48082/espaciosa20v41n42p21
Chanchi, G. E., Ospina, M. A., & Pérez, J. L. (2020). Sistema IoT para la monitorización de la variabilidad del ritmo cardiaco en pruebas de usabilidad IoT system to monitoring heart rate variability in usability tests. Revista Espacios, 41(25), 2020. https://www.revistaespacios.com
Chanchí, G. E., Sánchez, M., & Campo, W. Y. (2018). Sistema software para el análisis del estrés mental en test de usuarios. Campus Virtuales, 7(2), 105–114. www. revistacampusvirtuales.es
Chanchí G, G. E., Muñoz S, L. F., & Campo M, W. Y. (2018). Proposal of a tool for the stimation of satisfaction in usability test under the approach of thinking aloud. Communications in Computer and Information Science, 944, 211–222. https:// doi.org/10.1007/978-3-030-03763-5_18
Chang, T. Y., Hong, G., Paganelli, C., Phantumvanit, P., Chang, W. J., Shieh, Y. S., & Hsu, M. L. (2021). Innovation of dental education during COVID-19 pandemic. Journal of Dental Sciences, 16(1), 15–20. https://doi.org/10.1016/j.jds.2020.07.011
Cho, M. J., & Hong, J. P. (2021). The emergence of virtual education during the COVID-19 pandemic: The past, present, and future of the plastic surgery education. Journal of Plastic, Reconstructive and Aesthetic Surgery. https://doi.org/10.1016/j. bjps.2020.12.099
Cifuentes, J. (2020). Docencia online y Covid-19 : la necesidad de reinventarse. Revista de Estilos de Aprendizaje, 13, 115–127. http:// revistaestilosdeaprendizaje.com/article/ view/2149/3248
Constantino, H., & Neumeyer, A. (2020). Un marco conceptual para analizar el impacto económico de COVID-19 y sus implicaciones políticas. In PNUD America Latina y el Caribe (Issue 1). https://www. latinamerica.undp.org/content/rblac/es/ home/library/crisis_prevention_and_ recovery/a-conceptual-framework-foranalyzing-the-economic-impact-of-covi. html
Cotino, L. (2021). La enseñanza digital en serio y el derecho a la educación en tiempos del coronavirus. Revista de Educación y Derecho, 21. https://doi.org/10.1344/ reyd2020.21.31283
D´adamo, M. H., Baum, A., Luna, D., & Argibay, P. (2011). Interacción ser humanocomputadora: usabilidad y universalidad en la era de la información. Revista Del Hospital Italiano, 31(4), 123–130. https://www.hospitalitaliano.org.ar/ multimedia/archivos/noticias_attachs/47/ documentos/11426_123-130_HI4-13 DAdamo.pdf
de Lera, E., & Garreta-Domingo, M. (2008). 10 heurísticos emocionales - pautas para evaluar la dimensión afectiva de los usuarios de forma fácil y económica. Revista Faz, 68–81. http://www.revistafaz. org/articulos_2/06_diezheuristicos_ delera_garreta.pdf
Delgado, D. M., Girón, D. F., Chanchí, G. E., & Márceles, K. (2018). Propuesta de una herramienta para la estimación de la satisfacción en pruebas de usuario, a partir del análisis de expresión facial. Revista Colombiana de Computación, 19(2), 6–15. https://doi.org/10.29375/25392115.3438
Delgado, D. M., Girón Timaná, D. F., Chanchí, G. E., & Márceles, K. (2019). Estimación del atributo satisfacción en test de usuarios a partir del análisis de la expresión facial. Revista Ingenierías Universidad de Medellín, 19(36), 13–28. https://doi. org/10.22395/rium.v19n36a1
Dzulfiqar, M. D., Khairani, D., & Wardhani, L. K. (2019, March 25). The Development of University Website using User Centered Design Method with ISO 9126 Standard. 2018 6th International Conference on Cyber and IT Service Management, CITSM 2018. https://doi.org/10.1109/ CITSM.2018.8674325
Enriquez, J. G., & Casas, S. (2013). Usabilidad en aplicaciones móviles. Informe Científico Técnico UNPA, 5(2), 25–47. https://dialnet. unirioja.es/servlet/articulo?codigo=512352 4&info=resumen&idioma=SPA
Expósito, C. D., & Marsollier, R. G. (2020). Virtualidad y educación en tiempos de COVID-19. Un estudio empírico en Argentina. Educación y Humanismo, 22(39), 1–22. https://doi.org/10.17081/ eduhum.22.39.4214
Ferreira, J. M., Acuña, S. T., Dieste, O., Vegas, S., Santos, A., Rodríguez, F., & Juristo, N. (2020). Impact of usability mechanisms: An experiment on efficiency, effectiveness and user satisfaction. Information and Software Technology, 117, 106195. https://doi. org/10.1016/j.infsof.2019.106195
Finstad, K. (2010). The usability metric for user experience. Interacting with Computers, 22(5), 323–327. https://doi.org/10.1016/j. intcom.2010.04.004
García, F. J., Corell, A., Abella, V., & Grande, M. (2020). Online assessment in higher education in the time of COVID-19. Education in the Knowledge Society, 21, 1–26. https://doi.org/10.14201/eks.23013
González, J.-L., Montero, F., & Gutiérrez, F.- L. (2012). Evolución del concepto de usabilidad como indicador de la calidad del software. El Profesional de La Información, 21(5), 529–536. https://doi.org/10.3145/ epi.2012.sep.13
Jabbar, A., Gauci, C. G., & Anstead, C. A. (2021). Parasitology Education Before and After the COVID-19 Pandemic. In Trends in Parasitology (Vol. 37, Issue 1, pp. 3–6). Elsevier Ltd. https://doi.org/10.1016/j. pt.2020.10.009
Jordan, K., David, R., Phillips, T., & Pellini, A. (2021). Education during the Covid-19 crisis: Opportunities and constraints of using EdTech in low-income countries. Revista Eduación a Distancia, 21(65), 1–15.
Kem-Mekah, O. (2020). Enseñanza en línea durante la crisis del COVID-19 en la educación universitaria camerunesa: logros y desafíos. Revista Ehquidad, 14, 57–74. https://revistas.proeditio.com/ ehquidad/article/view/3793
Ling, Y., & Chen, Y. (2011). Enhance the usability of cartographic visualization system by user-centered interface design. Proceedings - 4th International Congress on Image and Signal Processing, CISP 2011, 4, 2061–2065. https://doi. org/10.1109/CISP.2011.6100572
Macaulay, C., Sloan, D., Jiang, X., Forbes, P., Loynton, S., Swedlow, J. R., & Gregor, P. (2009). Usability and user-centered design in scientific software development. IEEE Software, 26(1), 96–102. https://doi. org/10.1109/MS.2009.27
Martínez, J., & Garcés, J. (2020). Competencias digitales docentes y el reto de la educación virtual derivado de la COVID-19. Revista Educación y Humanismo, 22(39), 1–16.
Martins, V. F., De Paiva Guimaraes, M., & Correa, A. G. (2013). Usability test for Augmented Reality applications. Proceedings of the 2013 39th Latin American Computing Conference, CLEI 2013. https://doi. org/10.1109/CLEI.2013.6670668
Murillo, F. J., & Duk, C. (2020). El Covid-19 y las Brechas Educativas. Revista Latinoamericana de Educación Inclusiva, 14(1), 11–13. https://doi.org/10.4067/ s0718-73782020000100011
Nielsen, J. (2000). Why You Only Need to Test with 5 Users. Nielsen Norman Group. https://www.nngroup.com/articles/whyyou-only-need-to-test-with-5-users/
Retnani, W. E. Y., Prasetyo, B., Prayogi, Y. P., Nizar, M. A., & Abdul, R. M. (2018). Usability testing to evaluate the library’s academic web site. Proceedings of the 2017 4th International Conference on Computer Applications and Information Processing Technology, CAIPT 2017, 2018-January, 1–4. https://doi.org/10.1109/ CAIPT.2017.8320714
Santos, C., Novais, T., Ferreira, M., Albuquerque, C., De Farias, I. H., & Furtado, A. P. C. (2016). Metrics focused on usability ISO 9126 based. Iberian Conference on Information Systems and Technologies, CISTI, 2016-July. https://doi.org/10.1109/ CISTI.2016.7521437
UNESCO. (2019). Marco de competencias de los docentes en materia de TIC UNESCO. https://unesdoc.unesco.org/ark:/48223/ pf0000371024
Velásquez, S. M., & Ruidiaz, K. S. (2020). La educación en tiempo de pandemia COVID 19: ¿realidad o ficción? Revista Cuidarte, 12(1). https://doi.org/10.15649/ cuidarte.1336
Weichbroth, P. (2020). Usability of mobile applications: A systematic literature study. IEEE Access, 8, 55563–55577. https://doi. org/10.1109/ACCESS.2020.2981892
Yaohua, Y., & Zhengjie, L. (2006). Research on a user-centered design method for interactive online teaching system. International Conference on Communication Technology Proceedings, ICCT. https://doi.org/10.1109/ ICCT.2006.341739
Zeman, J., Tanuska, P., & Kebisek, M. (2009). The utilization of metrics usability to evaluate the software quality. ICCTD 2009 - 2009 International Conference on Computer Technology and Development, 1, 243–246. https://doi.org/10.1109/ICCTD.2009.58
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Feb 12, 2022
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Towards the development of UNESCO’S digital skills during confinement in a humancomputer interaction course. bol.redipe [Internet]. 2022 Feb. 12 [cited 2024 Dec. 26];11(2):113-30. Available from: https://revista.redipe.org/index.php/1/article/view/1672
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Author Biographies
Gabriel Elías Chanchí Golondrino, University of Cartagena, Colombia.
Doctor in Telematics Engineering - University of Cauca. Professor - Faculty of Engineering - University of Cartagena. Colombian.
Manuel Alejandro Ospina Alarcón, University of Cartagena, Colombia.
Doctor in Engineering - Materials Science and Technology - National University of Colombia - Medellin campus. Professor - Faculty of Engineering - University of Cartagena. Colombian.
Mónica Esther Ospino Pinedo, University of Cartagena, Colombia.
Master in Strategic Management in Information Technologies and Guidance for Software Companies – Universidad Internacional Iberoamericana. Professor - Faculty of Engineering - University of Cartagena. Colombian.
How to Cite
1.
Towards the development of UNESCO’S digital skills during confinement in a humancomputer interaction course. bol.redipe [Internet]. 2022 Feb. 12 [cited 2024 Dec. 26];11(2):113-30. Available from: https://revista.redipe.org/index.php/1/article/view/1672