An institutional Perspective on Educational Quality Programs at Universidad Salvadoreña Alberto 1 Masferrer
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Keywords
Student dropout, Teaching-learning process, Needs diagnosis, Organizational climate
Abstract
The assurance of educational quality is a fundamental component of the Educational Management Directorate. This includes the evaluation of educational programs, student support, and the role of the institution in the construction and formation of knowledge. The objective of this study was to assess the organizational influence, as well as the educational process, its impact on student attrition, and other measurable indicators that determine the quality at the Universidad Salvadoreña Alberto Masferrer. This descriptive study used historical and logical methods, analysis and synthesis, and both inductive and deductive approaches. Empirical methods included observation, surveys, interviews, and percentage analysis. The sample included 300 individuals, categorized as deans, tutors, faculty members, dropouts, and active students from the 01-2023 cycle. The evaluation used investigative instruments that provided valuable data for decision-making, aiming to further align with the mission, vision, and institutional values of Universidad Salvadoreña Alberto Masferrer, striving to become the most important educational and cultural center in the community.
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Cenia Eneyda Grande de Amaya, Alberto Masferrer Salvadoran University, El Salvador
MSc. Research Professor, Alberto Masferrer University, San Salvador.
José Alberto Rosabal Rodríguez, Alberto Masferrer Salvadoran University, El Salvador
PhD candidate in Educational Sciences. Assistant Professor. MSc in Educational Sciences. Bachelor of Education, specializing in Geography. Research professor at Alberto Masferrer University, San Salvador.
José Miguel Esperanza Amaya, Alberto Masferrer Salvadoran University, El Salvador
PhD. Director of Educational Management. Alberto Masferrer Salvadoran University.
Celso Rodríguez Echenique, Alberto Masferrer Salvadoran University, El Salvador
MD, PhD. Director of the Scientific and Technological Research Institute, Alberto Masferrer Salvadoran University.