Marketing communication in consumer behavior for organizations; systematic review of literature

Main Article Content

Jonathan F. Virgüez https://orcid.org/0000-0001-5504-0817
Diana Carolina Sánchez Pineda https://orcid.org/0000-0002-8304-4900
Sergio Armando Rodríguez Suancha https://orcid.org/0000-0002-8253-4158

Keywords

Communication, Commercialization, Consumer behavior, Management of brand, Advertising

Abstract

This article aims to gather information referred to Marketing communication in consumer behavior for organizations, is based on a systematic review of the literature and an analysis of trends, through the exploration of databases of EBSCOhost®, Scopus® and Web of Science®; These allowed to identify 71 articles.



The software will be used as MAXQDA® which will use a qualitative analysis of the results; In the same way, VOSviewer® software was used to make frequency maps and keyword matches. Results were obtained that had that this theme is of great importance for organizations. Likewise, it is evident that Marketing communication is a key factor for the generation of value and also an important tool to promote competitiveness. 

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